The right mortgage changes everything.

Bill Pleau is a loan officer with Integrity Home Lending, LLC who focuses on helping homeowners and homebuyers with purchases and refinances on their primary residence. He can take on whatever a client's situation calls for, but owner-occupied purchase and refinance work is his main focus, where his straightforward, detail-first approach pays off most.

Clients describe Bill as trustworthy, thorough, and accurate, someone who puts their needs first and is dependable to a fault. He is patient, easy to work with, and available almost anytime to walk through options and answer questions. He is also careful to be efficient with a client's time, whether they have a lot or a little.

Bill came to lending by way of a varied career. He owned a convenience store for a decade and later managed housekeeping at a large, family-run all-season resort in New Hampshire, complete with its own lake, ski mountain, and youth camp. Twenty years ago he traded New England for Charlotte, North Carolina, and while he still loves the Northeast, he has settled happily into the city. He is rarely still, filling his time off with tennis, golf, hiking, biking, and the gym. A trip to Asia sits at the top of his bucket list.